Returns & Exchanges
We want you to love your Anastasia Beverly Hills products, but if you are not completely satisfied, we offer a 30-day return window for products purchased directly from our official website. Please ensure items are in their original packaging and include all components to be eligible for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original shipping box or a similar sturdy container, ensuring all lids are tightly closed to prevent leaking.
Attach Shipping Label
Print the prepaid return shipping label provided through our portal and affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; once received at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing